● When dialing 119

● Emergency Information

　◆ Fire
　Fire information will be sent out over the Radio Communications with a siren sound and information on the outbreak and once again when it has been extinguished. This can occur at any time, day or night, in order to inform everyone of the fire.

　◆ Telephone Guide Service
At the same time as the Radio Communications, it is also possible telephone the below helpline for an automated helpline response on disaster prevention.
　　　　　　TEL: 059-393-1919

Fire and Ambulance Information

　◆ All you need to dial is: 119
　The recipient will ask questions, so please calm yourself and reply.
　「Is it a fire? Is it a medical emergency?」
　Once this is confirmed, the appropriate vehicle can be dispatched.
　「Where? Address/ Place」
　Please give directions as to where the emergency is taking place.
　「What happened?」
　Explain the situation.
　「Your name and phone number?」
　Depending on circumstances, you may be contacted.

　◆ Dialing 119 from a Mobile Phone
　１ ． Calling from a moving vehicle is extremely dangerous and the phone may cut off during conversation. ALWAYS stop the vehicle before using the phone. Also, you may need to be called back, so please wait in a place where you can be reached safely for 10 minutes.
　２ ． Depending on where you are, mobile phones might connect you to a different emergency office, so please follow the instructions you are given.
Only dial 119 in an emergency.

　◆ Request from Emergency Services
　Depending on the situation, you may be asked to perform first aid once the emergency vehicles have been dispatched, so please follow the instructions given.
　Dispatched Emergency Vehicles cannot move without the sirens ringing, and we request your cooperation in this matter.
　The person who answers your phone will not go to the emergency; they will however keep in touch with you and pass on information to the staff travelling in the emergency vehicle. So please answer all questions as fully as you can.

● Emergency Medicine Info System

　Although the below telephone numbers cannot be used for requesting an ambulance, it is useful for medical instruction over the telephone. Also, information online is now available.

　◆ Mie Emergency Info System

Address: http://www.qq.pref.mie.jp/
TEL 0800-100-1199
IP 082-250-5620（fee charged）

　◆Komono Fire Department Headquarters
　　　TEL 059-393-1199

　Please keep the following in mind when using the above services:
・Please apply for Medical Examinations yourself
・Do not forget your Health Insurance Certificate
・Please make your own way to your Medical Examination.
・If you no longer require a Medical Examination please be sure to cancel any appointments.

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